Consumer fintech

Vela

Travel money without the surprise

The conversion, the rate and the fee reach the wrist before the receipt prints

Sector: Consumer fintech
Location: Doha, Qatar
Year: 2025
Kickoff to production: 14 weeks

01Overview

A travel wallet and card where the conversion, the fee and the rate reach the customer's wrist before the receipt prints.

02The problem

Vela's customers learned what a holiday had cost when the statement arrived, because charges were converted overnight at a rate nobody could see. Weekend spending abroad became Monday's support queue.

Card operations watching every authorisation priced and pushed inside a second

03What we built

01
Priced at the terminal
Every authorisation is converted, priced and pushed to the phone and watch within a second, with the rate used and the fee charged stated in full.
02
A wallet per trip
Balances, budgets and shared costs group by trip rather than by calendar month, so a trip closes with a number instead of an argument.
03
One tap to dispute
Every notification carries a 'not me' action that freezes the card, opens the case and attaches the evidence without a phone call.